We offer different shipping methods to meet your needs as further specified when you check out.

Dispatch of orders may take up to 7 business days but we aim to dispatch all orders within 24 hours during weekdays, or 1-2 business days during sales periods. Please note that delivery times are provided as guidelines only, and commence from the date of dispatch. The delivery times do not take into account possible delays caused by payment authorization and/or stock availability. If Deitas fails to deliver within 30 days, you may have the right to cancel the purchase.

We deliver worldwide. Please note that we send all orders from the EU which means that in some cases for countries outside the EU, you might be subjected to customs, import taxes or brokerage fees. Please check with your local customs office for your local rules and regulations.

Taxes and duties

If your order is being shipped to Australia, Canada, Japan, Kuwait, Saudi Arabia, Singapore, UAE, USA, Qatar and other countries that are outside of the EU then you may need to pay customs duty and other import taxes and duty charges in order to receive your Deitas online shop order.

The shipping company will contact you by phone to let you know that your online shop order is being held at your country’s customs centre and that you’ll need to make a payment to the local authorities. There could be a delay in delivering your order if you don’t pay the charges immediately. Paying any customs duty, import taxes and duty charges are your responsibility, and the local authorities will hold your order until you have paid the charges. Once you have paid your online shop order will be delivered to you.

If for any reason you don’t pay the import or duty charges, then Deitas have the right to charge you for any additional costs that might be charged to us because of this.